How do I download VibVue® software?
After you’ve purchased your VibVue® kit or software, you can create a VibVue® login account on our website and verify your account. Once approved, you can login to the VibVue® login page to download the latest version of VibVue® software.
Can I use VibVue® on other computers?
Yes. You can download and use the software on multiple computers. If you have a USB hardware key, it will work on any machine it’s plugged into. If you use a software-based registration key, you must unregister from your machine before registering on another.
What is the frequency range of VibVue® standard camera?

The standard VibVue® camera can record up to 156 frames per second at full resolution. You divide this number (156) by 2 to get your maximum operating frequency (78 Hz). But, when cropping your video window to smaller resolutions, the camera's FPS will increase, and so will your frequency range. The VibVue® standard camera records at up to 312 FPS at half resolution. See this example of how fast the standard VibVue® camera can go!


What is the frequency range of a high-frequency camera?

At full resolution, the VibVue® high-frequency camera can record at 1,800 FPS (900Hz max operating frequency) but can even record up to 67,000 FPS when cropping the resolution.

What is VibVue®’s detection threshold?

The VibVue® standard camera can detect 0.1 mils displacement peak-to-peak @ 10 ft. field of view (FOV). The VibVue® high-frequency camera can detect 0.2 mils displacement peak-to-peak @ 10 ft. FOV.

How do I know what frame rate to record at?

Ideally, you should know the expected running speed of your equipment. If it’s running at 30 Hz, you should record at least 2x that rate (60FPS). 

How long should I set the recording duration?
We recommend taking at least a 5-second video sample in most cases. The longer the video, the more processing power and time are required, but the better the data sample will be.
What is pixel intensity?

Pixel intensity is a value assigned to each pixel of a camera that determines the brightness or color of the pixel. In our VibVue® Standard Mono camera, this is a value between 0-100. 0 being completely black and 100 being completely white. 

How do I use the gain slider?

In cases where you do not have enough lighting available to see sufficient contrast in your target, you can adjust the gain slider in the camera settings to increase the gain (brightness) of the image. Ideally, pixel intensity values of the target should be between (and not quite at) 99% (almost entirely white), and 1% (almost fully black).  You can use your mouse pointer to hover over an area of your image to get the pixel intensity value.

What are the rubber discs for?
Vibration stabilization pads are included in your VibVue® Pro and Lite kits and are meant to be placed under your camera tripod’s feet to reduce vibration transfer from your equipment.
Can I stabilize a video after recording?
Yes. In VibVue® 4.0 software, we have improved our background region selection tool, stabilizing “camera shake” in cases where vibration caused the tripod/camera to move.
Can I rotate or crop the image in my software?

You can rotate and crop the video window down before recording, improving your camera's maximum recording speed. 

Can I show a before and after magnified video?

Yes. In VibVue® version 4.0, you can view your videos synchronously or separately, one at a time

Can I change the screen layout?

Yes. You can click and drag various tabs to customize the look of your interface. These tabs automatically lock together cohesively with our easy-snap feature. 

Can I analyze video data in frequency and time domains?
Yes. In VibVue® Pro, you can analyze frequency and time domains. Quickly swap between Region Spectra (frequency domain) and Region Waveforms (time domain) tabs to see chart data of each.  You can also filter and process your videos at a specific frequency or use passband or stopband filtering in the time domain to extract precisely what you’re looking for.
Can I select multiple regions of interest in my video?
You can select as many regions as necessary when processing and analyzing the video data.
How do I adjust magnification in video?

Click and drag the “Magnification” slider in the video preview, or enter a custom numerical value, to adjust to your liking. 

Can I add video annotations?

Yes. In VibVue® version 4.0, our annotations tool has improved, allowing custom text, shapes, and free drawing to give you ample annotation tools. Videos with annotations in the preview will export to MP4 videos with these annotations showing.


What is Modal (Triggered/Averaging) mode?

Modal (triggered/averaging) is a recording mode in VibVue® Pro that allows you to do modal testing on your target to discover natural frequencies/mode shapes.  You will need an impact hammer and triggering kit, enabling you to use VibVue® Pro to record multiple short video samples by hitting (triggering) your target with the impact hammer.  After several samples have been recorded, VibVue® Pro software processes the videos and presents them to you with the data and videos.  You can filter by frequencies and use all the other analysis and video customization tools you can access in VibVue® Pro.

Can I use other cameras?

Yes. You can use other cameras. However, after years of testing, we selected the VibVue® standard and high-frequency cameras because they provide the best performance and yield the best results in most cases.